By choosing a CertainTeed SELECT ShingleMaster you are selecting a contractor in the top 1% of his profession who has met the most stringent credentialing requirements in the roofing industry.
Superior knowledge combined with superior products is what makes the SureStartTM PLUS 5-STAR Warranty possible. Thatʼs why only a CertainTeed SELECT ShingleMaster is authorized to offer a SureStartPLUS 5-STARWarranty.
Earning our highest-level credential involves several significant educational and accreditation steps.
The company must continue to meet the following requirements to maintain the credential.
The Most Well-Qualified Installers
- Through testing and regular re-accreditation we ensure that all supervisors and at least 50% of the company’s installers are Master Shingle Applicators™ (MSAs).
- • Information from the CertainTeed Shingle Applicator’s Manual provides instruction to MSAs, making them some of the most knowledgeable roofing installers in the industry.
- One or more company employees have earned the Shingle Quality SpecialistTM designation after passing a test on the CertainTeed Shingle Technology Manual, which proves their knowledge of shingle products, quality standards and satisfying customer objectives.
- Trust in their expertise to explain important differences between shingles and offer an appropriate selection of products for your roof.
Ethical Conduct and Customer-Focused
- The SELECT ShingleMaster agrees to abide by a code of ethics that covers compliance with applicable laws, standards of workmanship, customer service and business administration.
- This company must maintain a customer satisfaction rating of 4 or higher on a five-point scale.
Up-to-date and Ongoing Credential Requirements
CertainTeed keeps records on each SELECT ShingleMaster to ensure their credentials and insurance coverage are current.
Only a SELECT ShingleMaster Can Offer CertainTeed’s Strongest Warranty
You’ve selected a qualified CertainTeed credentialed contractor and you’re choosing the right shingles and roof system. Why not add that extra layer of protection with SureStartTM PLUS?
All CertainTeed shingles carry standard SureStart protection which fully covers your shingles during the early years following installation in the event of a manufacturing defect. Once the SureStart period ends, typically after 10 years, you are covered for shingles only and at a reduced rate as the roof ages.
Your CertainTeed SELECT ShingleMaster is exclusively authorized to offer you all three levels of SureStart PLUS, which takes CertainTeed’s traditional SureStart protection and extends coverage for up to 50 years, depending on the level of protection you choose. That means, in the event of a manufacturing defect, you are fully covered.
Certified & Accredited
We’ve worked hard to build up our skills and reputation.